Q&A

Sizing

Sizing Charts can be found under the description of each product.

We try to post photos of people wearing different sizes to give you a better idea of the actual fit. 

Please contact us if we don’t carry your size – this will help inform our future decisions on size assortment.

 

Product Availability

In order to keep things fresh and innovative, we only produce limited quantities of each style.  

If you see something you like, order it now, because once they’re gone, they’re gone!

Buuut… if a particular style is in high demand, we can be convinced to reproduce it – so let us know you LI’DAT!

We have a lot of ideas in progress, and we want to keep rolling out new and unique styles (the past is history and tomorrow’s a mystery)

We reserve the right to revise, discontinue, or pull any or all products at any time, and/or cancel any order due to unavailability.

 

Shipping

U.S. Orders

Please allow up to 5 business days for your order to arrive.

U.S. clothing orders ship via USPS Priority Mail. 

Stickers and small items ship via USPS First-Class Mail.

Canadian Orders

Canadian orders ship via Canada Post.  Please allow up to 7 business days for your order to arrive.

 

Exchange & Return Policy

If for any reason you are unhappy with your order, please send an email to info@MahaloKeAkuaBrand.com

Please quote the order number from your purchase email confirmation. 

CONDITIONS

  • item(s) must be in brand new/unused condition
  • original packaging and/or tags must be intact
  • item(s) must be accompanied by the original packing slip or sales receipt
  • item(s) must be returned to us within 30 days from the date of purchase via a trackable shipping service
  • return shipping fees are to be paid by the purchaser
  • in order to process exchanges, we must receive the reshipping fee before sending out the replacement item(s)
We reserve the right to refuse items for exchange or return that do not satisfy the criteria listed above. 

Refunds will be credited as per your original payment method and may take a few business days to appear as a credit.